Short changing

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redayejones
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Last seen: 1 week 18 hours ago
Joined: 04/24/2016 - 20:11
Short changing

I am writing on behalf of my non-profit organization. They have placed me in charge of our soda machine. We recently upgraded the bill acceptor with another model that will accept $20's. We have a coinco bill validator (BA30B) that accepts $20 bills. The machine recognizes credit for $20, however the coinco changer (USQ-G701) only gives change as if a $10 was inserted. This means you have to buy over $10 in product in order to recieve proper change.
I was wondering if the changer is to old to handle $20's, or if it is another issue somewhere else. The changer has 4 tubes...dollar, dime, nickle and quarter...if that helps.

Alex1
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Last seen: 20 hours 16 min ago
Joined: 04/10/2016 - 19:16
Need a little more info.

In order to answer your question I need to know the Make and Model of your soda machine. This because on some machines this has to be set in the computer board.
Get back to me and we will try to fix it up for you.

redayejones
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Last seen: 1 week 18 hours ago
Joined: 04/24/2016 - 20:11
Updated components...still same issue.

Hoping there is still some life in this old post.
Bill validator: Coinco MAG52BX
Coin Mech: Coinco G6XUS
I believe our machine is a DIXIE-NARCO 501E
The machine still wont give more than $10.00 in change even though the display shows $18.50 credit after making a purchase with a $20.00 bill.